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 Billing Inquiry Analyst

Details
Country: USA
Location: FL Orlando
Total applied: 33
Relevant Work Experience: 2+ to 5 Years
Career Level: Experienced (Non-Manager)
Education Level: High School or equivalent
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day)
Billing Inquiry Analyst

SUMMARY:

The Billing Inquiry Analyst performs basic and complex analysis of billing issues and audits. This position typically reports to the Billing Inquiry Manager.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:Performs basic and complex analysis of billing inquiries, audits, new services, edit services to existing accounts. Responds to requests from ticketing systems for changes or deleted services. Provides billing inquiry support to other departments. Performs other related duties as required and assigned. 

 

SUPERVISORY RESPONSIBILITIES:  None

 KNOWLEDGE AND SKILLS REQUIREMENTS:  Ability to meet deadlines and follow direction. Detail oriented. Effective oral and written communication skills Experienced in: Microsoft Office (i.e., Word, Excel) Ability to navigate LEC systems

 

LANGUAGE SKILLS:  Excellent verbal and written English skills

 

EDUCATION and/or EXPERIENCE: 

High school degree required and at least 2 years experience in billing or related field; telecommunications experience beneficial

 

CERTIFICATES, LICENSES, REGISTRATIONS:  None

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