Branch Account Executive (Customer Sales & Service) - Battle Creek, MI #030

CitiFinancial Branch Network distributes a wide variety of consumer loan products and services including real estate, personal loans and loans to finance consumer goods, through its more than 2,100 community-based lending branches in both the United States and Canada. CitiFinancial serves over five million customers and employs over 13,000 team members. CitiFinancial offers a comprehensive benefits package including medical, dental, vacation and 401-K

CitiFinancial Retail Services (Sales Finance) helps retailers and dealers improve their bottom line by providing private-label credit card financing options to their customers. The flexible financing programs and promotions help clients increase sales and customer loyalty. Services include expert merchant support, exceptional customer service, fast approvals and ACH funding.

Citigroup Inc. and its subsidiaries ("Citigroup") are equal opportunity employers M/F/D/V and do not discriminate on the basis of any legally protected status or characteristic. Nothing in this site constitutes a promise or offer of employment.


The Branch Account Executive is an entry level position. Key responsibilities include selling loans and insurance products; ensuring paperwork for loan applications are complete and correct; working delinquent accounts, scheduling loan closings, processing transactions affecting customer accounts; processing loan applications; performing administrative tasks (such as cash drawer management, answer telephones, routine typing, order supplies and pay bills), and servicing accounts.



The minimum qualifications include:High School Diploma or equivalent, and up to two years of directly related sales experience. Effective communication skills that demonstrate the ability to work directly with people in a customer service capacity. Familiarity with PC-like hardware/software, including use of PC keyboard and mouse. Must have a valid driver’s license. Must be able to work flexible hours. Basic knowledge of accounting is helpful. 

Qualified external applicants will be required to take a Pre-employment Assessment Test before moving to the interview stage. External applicants selected for interview will be required to complete an employment application to include education and employment history.