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Help Desk position-Fantastic Software company-Graveyard
| Details |
Country: USA
Location: CA Goleta
Total applied: 33
Job Type: Temporary / Contract / Project
Salary: From 17.00 to 19.00 per hour |
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Help Desk position-Fantastic Software company-Graveyard
Job Description: The Help Desk Specialist position will extend onsite hours for level 3 technical support, This position is 90% answering incoming phone calls and assisting customers with service and tech support requests. There is also 10% processing incoming email requests of a similar nature.
Candidates should have:
o Excellent written and verbal communication skills.
o At least 1 year of customer service experience
o Excellent organizational skills, time management, prioritization, follow-up, detail, and the ability to work both independently and within a team environment
o MS Office and Salesforce proficiency
o Knowledge of Networks, Firewalls, Proxy Servers, HTML, JAVA, Linux, Unix, PC's and MAC
o Familiarity with the Internet, Browsers, Personal Firewalls, Network Troubleshooting tools and additional software as necessary A can-do attitude and a great phone voice is a plus! You can view all of our jobs online at
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