Director of Area Operations

LOCATION: Huntsville AL

 

GENERAL RESPONSIBILITIES:

Ensures optimum customer satisfaction, system profitability and smooth operation of the cable system or systems under his/her management.

 

SPECIFIC RESPONSIBILITIES:

· Directs the activities of the system’s work force, prepares reports for analyzing operations, identifies problems, and recommends corrective solutions.

· Provides direction and guidance necessary to ensure efficient and cost-effective system operation, within approved operating and capital budgets.

· Directs marketing and sales activities to ensure maximum subscriber growth, retention and service.

· Ensures the delivery of high quality programming, system clarity, and service to maintain a favorable level of customer satisfaction.

· Ensures favorable relationships with all communities, residents of the areas served, and public officials to protect the Company’s franchises and permit profitable subscriber rates.

· Supervises employees; administers of EEO policies, hiring and termination practices, and training, development, appraisal, and motivational techniques.

· Travels to all cable systems under his/her management as needed.

· Administers fairly all Company policies and procedures, both written and unwritten.

· Perform other functions as required or assigned.

 



PREFERRED EXPERIENCE/SKILLS:

· Bachelor’s Degree or equivalent experience.

· Ability to organize, plan, motivate and control system’s overall performance.  Management-oriented with the ability to perform professionally at this level.

· Up-to-date knowledge of technical developments in the industry.

· Three years experience, including some administrative and/or supervisory responsibilities and exposure to marketing, engineering, and accounting.

· Valid driver’s license with satisfactory driving record.




At MEDIACOM, we understand how valuable our employees are to the success of our business.  We are proud to reward them with a competitive wage and excellent benefit package which includes Medical, Dental, Vision, Life, Disability, 401K, Employee Stock Purchase, discounted services.


Mediacom is an Equal Opportunity Employer