Resort Assistant Manager - Oro Valley, AZ

SUMMARY: Responsible for all resort operations in absence of the Manager.  Assists manager in daily resort operation by performance of specified duties as defined by the manager





 



 

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include percentage of time spent on each duty/responsibility and categorize from highest to lowest percentage.  This is not inclusive of all duties, just the essential functions of the position.  Other duties may be assigned.





 

·  Manager resort in absence of manager.



·  Interacts with the owners and guests, all resort departments, vendors, the community, the corporate office, and on-site sales when necessary.



·  Assists with all resort related paperwork.



·  Prepares and submits resort incident reports.



·  Updates resort unit books quarterly.



·  Supervises Housekeeping in absence of Head Housekeeper.



·  Supervises Maintenance in absence of Maintenance Supervisor.



·  Prepares all administrative reports normally done by Resort Manager and Staff Supervisor in their absence.



·  Purchases resort maintenance supplies.



·  Purchases resort housekeeping, unit and replacement supplies





SKILLS AND ABILITIES:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are a representative of the knowledge, skills, and/or abilities necessary to perform these duties successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.





 

·  Ability to operate software provided in resort operations—



·  Familiarity with pool operations and general resort maintenance requirements



·  Ability to provide exceptional customer service



·  Ability to be detailed, accurate and thorough



·  Ability to multi-task



·  Familiarity with labor laws



·  Ability to work in a fast-paced environment



·  Ability to work as a team player



·  Ability to work with numbers



·  Licenses, possesses productive, energetic and self-motivated attributes



·  Possesses a positive attitude



·  Possesses organizational skills



·  Ability to manage projects



·  Possesses interpersonal skills



·  Possesses diagnostic skills



·  Possesses problem solving skills



·  Possesses interviewing skills



·  Possesses coaching and counseling skills



·    Possesses supervisory skills



·  Possesses negotiating skills



·  Possesses team-building skills



·  Possesses planning skills





 



 

LICENSES, CERTIFICATES AND REGISTRATIONS:





 

·  Pool Operator's Certification



·  Valid Driver's License



·  CPR/First Aid Certification