Application Specialist (Med) - Birmingham

Cardinal Health, Pyxis Products, pioneered a new product category in healthcare-automated medication & supply dispensing. This breakthrough forever changed the way hospitals and other healthcare providers manage inventory. Today, with more than 4,000+ automation customers, Cardinal Health, Pyxis Products, is the leading provider of medication and supply dispensing systems to hospitals, nursing homes and other healthcare facilities. Cardinal Health, Alaris Products, is recognized around the world as a pioneer in IV management and medication safety systems. We are constantly advancing technology, envisioning innovated solutions, and bringing our expertise to products and services that deliver life-sustaining medications to provide medication safety at the point of care. We believe in demonstrating the highest level of business ethics, delivering quality products and services, and setting the standards for product safety and accuracy for patients and caregivers. A career at Cardinal Health is more than just a job. Diversity works here. EOE M/F/D/V



Cardinal Health, Pyxis Products, the market leader in healthcare drug & supply automation, is adding to staff and seeking an Application Specialist. The Application Specialist installs Pyxis Systems.  This position involves extensive customer interaction and service.  In addition, the Application Specialist drives the installation process through utilization of the established Pyxis project management process.  These projects typically can range in scope from installing one-unit expansions, to being part of a team that may install projects of over 100 units.  The Application Specialist effectively performs the required tasks to insure timely go lives and customer satisfaction.  Specific duties include:

 

CommunicationConduct basic customer meetings with assistance and leadership of a senior team member or manager.Provide written documentation to appropriate team members and customer addressing each facet of implementation on every project.  This includes an overall project rollout plan, timelines and project assignments to Pyxis and customer.Collaborate with senior team members to provide consultation on new and existing products to customer.Establish and nurture rapport with customer that is conducive to a long term business relationship.

TechnicalInstall and Support Pyxis hardware and software.Complete training and develop basic competency in the Pyxis MedStation and/or SupplyStation product line.Conduct customer training on the use of Pyxis products.Provide basic problem solving and troubleshooting as needed for customer.Manage new and existing accounts.Perform upgrades to Pyxis software and hardware.

AdministrativeDevelop competency and comply with the requirements of the established Pyxis project management process.Coordinate customer resources and assign project tasks.Complete weekly logs, expense reports, project plans, etc.Order equipment and supplies.Maintain Account Summaries.



Education or Equivalent:  BS/BA degree or equivalent degree or work experience.

 

Experience/Knowledge/Skills Requirements:  Prefer 2+ years in healthcare environment with technical (systems) involvement or 3+ years with other computerized system applications.  Prefer some training and teaching experience.  Prefer moderate to strong technical skills: full DOS understanding; exposure to basic programming concepts and uses; demonstration of technical skills in working environment; working knowledge of variety of software/hardware applications and accessories; understanding of relationship between software and hardware; exposure to interface and communications technology.

 

The effective Application Specialist must be able to clearly communicate, thoroughly document, demonstrate a fundamental ability to project manage and overcome project hurdles/timeline delays while performing basic installations.  Must have strong organization skills.  Must have excellent interpersonal skills and a positive, “can-do” attitude.  Excellent oral and written communication skills.

 

Physical/Mental Requirements:  Must be able to lift 40 lbs.  This position also requires a considerable amount of pushing, pulling, stooping, bending and lifting. 

 

Work Environment:  Work from home office.  Minimum 60% overnight travel.

 

www.pyxis.com 

EOE M/F/D/V