Sr Account Manager

Job ID: 4659


Industry Title: Sr Account Manager


Location: Milwaukee - WI - US


Employment Status: Full Time


Experience: 10+


Education: Bachelors Degree


Shift: 1


Weekends: No


Travel Required: Yes


Travel Percentage: 20


Relocation Assistance: No



Description:

Maintains and expands relationships with customers of the Organization to achieve revenue objectives. Will develop and implement strategies for continuous growth; determine how short and long term needs may be met. Contacts customers on a regular basis to maintain account relationships and understand customer’s overall objectives and requirements. Advises customer of new product and service offerings; obtains feedback on existing products and services.

· Work closely with customer to understand objectives, requirements and needs.
· Forecast the demand for product(s) within an assigned territory.
· Grow and book business within assigned accounts.
· Provide reports on the budget and sales activity for a given period of time.
· Ensure that sales, technology, and training departments provide post implementation support to assigned accounts / customers.
· Serve as a point of escalation for issues or activities that the customer encounters.
· Prepare and conduct technical/product presentations and demonstrations.
· Participate in trade shows by representing the organization and sharing information on products.
· Provide feedback to marketing and product engineering teams for future product enhancements.
· Share ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, install, manage).
· Contribute to the quarterly and annual business forecasting by providing account trends and sharing future client needs.



Position Qualifications Required:

· Requires proven ability to maintain and grow customer relationships.
· Must be able to negotiate and execute against deliverables in a group setting while preserving and enhancing working relationships
· Requires analytical skills and the ability to synthesize complex or diverse information.
· Demonstrates knowledge of market and competition; takes independent actions and calculated risks.
· Exhibits teamwork and excellent problem solving skills.
· Requires customer service orientation with strong business acumen.
· Strong interpersonal, written and oral communication and presentation skills are essential.
· Experience utilizing a sales pipeline management database such as SalesLogix is essential.
· Training on a sales methodology such as Miller Heiman required
· Bachelor's degree required.
· Experience in or with large corporations or financial institutions, experience selling into eFunds’ target markets required.
· Financial Services, credit card processing, banking or retail experience; dependent on line of business required.
· Minimum seven years account management/relationship management experience, with at least two years in a business to business environment.
· Effective leadership skills; self-starter with initiative



Essential Skills:



For US Based Positions:
We are an Equal Opportunity Employer and we take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, gender identity, military status, or any other characteristic protected by state or federal law.
Subject to any applicable limitations of law, by applying to this position, you understand that any decision to hire you is contingent upon the results of a review of your consumer report, background investigation and drug screen. eFunds may also conduct background checks and drug screens on employees, if applicable, during the tenure of employment.