Environmental Services Manager

DEPARTMENT: Environmental Services

 

SCHEDULE: Full-time, Regular; 40 hours per week; Day-shift; Monday-Friday; 8:00 am-5:00 pm

 

EDUCATION: Bachelors degree in Management preferred or equivalent practical industry experience (usually 5 years).

 

LICENSE: N/A

 

CERTIFICATE: American Society for Healthcare Environmental Services (ASHES) or International Executive Housekeepers Association (IEHA) Certification preferred.

 

Position Summary:  Manages the 24-hour environmental services operations of a Medical Center and attached and/or detached Medical Office Building(s).  Develops and implements efficient/productive cleaning methods, supervises environmental services staff, manages administration of training programs, customer relations, and budget administration.

Ensures compliance with standards and regulations. 



 

QUALIFICATIONS: Previous Supervisory background specific to healthcare or hospitality (usually 5 years) required.  Prior supervisory experience in a union environment required.  Knowledge of medical and hazardous waste regulations, health facilities and their unique cleaning requirements preferred.  Experience with PC based word processing, and spreadsheet applications required.  Excellent communications skills and ability to communicate effectively with a diverse workforce.  Functional knowledge of infection control techniques, sanitation protocols, and cleaning methods required.  Must be able to work in a Labor/Management Partnership environment.

  

SKILLS TESTING: N/A

 

DUTIES: Manages the daily operations of the department.  Regulates daily activities of staff, providing necessary guidance and support to maintain quality performance standards.  Interviews and selects environmental services personnel and oversees staff training and development as outlined by EVS policies and procedures.  Monitors operational programs, assuring that buildings are maintained in a safe, clean, and operationally effective condition.  Supervises environmental services employees to ensure that work techniques, quality assurance standards, department policies, procedures, and job specifications are adhered.  Administers annual competency assessment process.  Develops, initiates, and maintains EVS departmental policies/procedures relative to OSHA, DHS, JCAHO, NFPA, OSHPD, and other governing agency regulations and standards.  Documents staff training to ensure full program compliance.  Communicates and coordinates department activities with those of other departments by attending and participating in medical center, Local Market and Regional Committees such as Peer Groups, Safety, Disaster, Infection Control, Interior Design and Recycling Committees.  Evaluates new products while adhering to National Purchasing Organization guidelines and national Facility services standards.  Maintains up to date knowledge of latest environmental trends, products and regulatory requirements necessary to deliver efficient and effective environmental services.  Assists Facility Services Manager in preparation of department budgets, Identifies opportunities to decrease costs and increase service levels.  Identifies and implements best practices to generate new and innovative ideas to improve services and reduce costs. Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente’s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente’s policies and procedures.