Program Manager - Consulting Services

Iron Mountain (NYSE:IRM) is the world's trusted partner for outsourced records and information management services. Founded in 1951, the Company has grown to service more than 200,000 customer accounts throughout the United States, Canada, Europe and Latin America. Iron Mountain offers records management services for both physical and digital media, disaster recovery support services, and consulting - services that help businesses save money and manage risks associated with legal and regulatory compliance, protection of vital information, and business continuity challenges.

 

Basic Function of the Job:

 

PROGRAM MANAGER is a practice leader for Iron Mountain’s consulting services and products. A PROGRAM MANAGER provides practice leadership to clients, assists the sales organization with new business development, and develops the consulting staff at the regional level.

PROGRAM MANAGER interacts extensively with clients, project managers, and consultants to define and oversee projects and ensure projects satisfy client expectations.

 

PRIMARY RESPONSIBILITIES

•  Work with sales team to learn, develop and drive successful offerings.

•  Manage 8-10 client relationships with 65% time spent on client billable deliverables.

•  Architect records management solutions and work with Project Manager to develop winning project plans.

•  Manage, grow and foster excellence with delivery staff.

•  Develop or maintain an area of expertise in records management or internal focus that results in the publishing of articles or speaking engagements to maintain Iron Mountain’s position as a thought leader in the industry.

•  Manage, grow and foster excellence with delivery staff. Focus on quality deliverables, efficient processes and driving individuals to deliver excellence.

 

Qualifications Required:

 

College degree (preferably in business or library sciences)

Certified Records Manager (preferred)

Proficiency in Microsoft Project, Visio and Office Suite

Verbal and Written Communication Skills

 

OTHER 

40-60% Travel

High Degree of Customer Contact

Professional Image

Personnel Management Skills

Listening Skills

Public Speaking Presentation Skills

 

Please No Agencies Submittals.

 

At this time we are considering only local candidates who do not require relocation and those who are able to work without employer sponsorship.

 

Please apply at careers@ironmountain.com

 

Applicants MUST include salary history/expectations.

 

PLEASE MAKE SURE “Program Manager - Consulting Services” APPEARS IN THE SUBJECT LINE OF YOUR EMAIL!

 

Only applicants selected for further consideration will be contacted

 

Iron Mountain requires pre-employment substance abuse screening and subsequent background verification.