Help Desk Technical Administrator

Rapidly expanding, nationwide computer hardware maintenance company is seeking an experienced & motivated Help Desk Technical Administrator at the Phoenix corporate office to provide technical support for an extensive customer base. Candidate shall possess excellent administrative & organizational skills, as well as proven technical ability.  A pleasant demeanor, outgoing personality, & dependability is very important.  Must be experienced in remote diagnosis of equipment problems, & proficient in the use of computer applications including but not limited to Word, Microsoft Office Excel, Access, Tigerpaw & other applications as needed to perform the job.  The ability to effectively communicate both verbally & in writing with a diverse group of customer personnel, including corporate & field management is very important.  Responsibilities include accurate analysis & diagnosis, initiate ordering of part(s), dispatch technician & provide timely updates of service order through completion.  Education requirements include at a minimum high school diploma, along with pertinent on-the-job or other technical training/certification applicable to this position. HP3000, HP9000 & Unix training/experience is a plus.  Must pass employer’s background check & drug screen test.  We are a drug free employer.  Competitive benefits package includes medical plan, paid vacation & 401K.  E.E.O.  Salary D.O.E./D.O.Q  Submit resume to: drickon@sigtechgrp.com   or Fax to:  (602) 470-1110