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 Fraud Analyst II-Commercial/GSA Detection

Details
Country: USA
Location: AZ Phoenix
Total applied: 33
Job Type: Employee
Job Status: Full Time
Fraud Analyst II-Commercial/GSA Detection

Description
 
*Reviews accounts to make judgmental decisions to manage risk and losses from Customers accounts. Process dynamic changes to Customers’ accounts including status codes and other maintenance requests · Control fraud losses by gathering pertinent information on suspicious transactions by interviewing merchants and contacting Customers for confirmation data · Assist merchants who have been unable to obtain routine authorization due to system or technical difficulties.· Render decisions on authorization requests based on established criteria.
 
Qualifications
Required Skills: "Must"  have these skills to be minimally qualified.

·1 year Customer contact experience in a call center· Ability to apply sound judgment, effectively solve problems and determine fraudulent activity consistently ·Ability to multi task as business needs dictate with phone and typing required ·Excellent written and oral communication skills

 
Desired Skills:

Previous Fraud experience

· Knowledge of TSYS and Business Lending products
 

- Apply for Fraud Analyst II-Commercial/GSA Detection

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