Banking Assistant

Arizona Business Bank, a premier banking and financial services organization, is currently seeking a Banking Asssistant at our East Valley location.  We offer a friendly, professional work environment, an excellent starting salary and an outstanding benefit package, including health, dental, vision, 401(k), tuition assistance, computer purchase and stock purchase plan.

 

General Purpose:

 

To assist in the efficient operation of the respective lending division/department by providing high quality customer service to lending and depository customers.

 

Essential Functions:

 

¨ Provides appropriate assistance to loan customers, in person and over the telephone.

¨ Responsible for setting up and updating loan files to ensure the Bank has timely and accurate financial information.

¨Monitors customer business and personal financial statements to maintain compliance with borrower loan/letter agreements.  Monitoring may be done on a monthly, quarterly or annual basis. 

¨  Reviews collateral exception reports; works to clear exceptions to ensure the Bank has a properly perfected lien position.

¨ Generates and reviews loan documents and obtains borrower’s signatures for loan closing.

¨Ensures compliance with all regulations including but not limited to BSA, Reg D, Reg E, Reg P, Reg CC, Reg DD and Unclaimed Properties.

¨Responsible for processing customer transfers, as well as deposit account and loan transactions.

¨Opens and processes new demand and time deposit accounts, including IRA’s, Certificate of Deposit, Money Market accounts, Merchant Accounts and Safe Deposit accounts.

¨Receives and processes deposits from banking customers.

¨Cashes checks or other negotiable instruments, Sells and redeems U. S. Savings Bonds.

¨Balances cash drawer to ensure accurate cash position.

¨Coin machine and vault balancing.

¨Assists Customer Service Manager with teller cash audits.

¨Receives and processes outgoing wire transfers.

¨Prepares proof work for delivery to proof department

¨Operates currency and coin counting equipment.

¨Processes requests for customer service, such as balance inquiries and stop payments.

¨Assists in resolving daily customer overdraft issues.

¨Exercises awareness in regards to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions, new account relationships, international wires and overall transaction activity and documents any such behavior so SAR filings can be considered

 

Other Functions:

 

¨ May act in an assistant capacity to Customer Service Manager or Branch Manager as needed.

¨ Responsible for providing adequate phone coverage to division/department.

¨ Provides administrative support to Loan Officers as needed, including the scheduling and coordinating of meetings.

¨ Provides report generation as needed.

¨ Other duties as assigned.



 

Job Qualifications:

 

Knowledge, Skill and Ability:

 

¨Working knowledge of Windows, Word and Excel.

¨ Effective written and oral communication skills.

¨ Basic knowledge of banking and accounting principles.

¨ Ten key, data entry, and currency counting skills.

¨ Strong customer service skills, with the ability to resolve product and service issues.

¨ Ability to work with limited supervision.

¨ Ability to maintain a high level of confidentiality.

¨ Ability to be flexible and prioritize work in a fast paced environment.

¨ Ability to work under tight deadlines.

 

Education or Formal Training: None required

 

Experience:

 

¨ Previous work experience in an administrative/customer service-oriented position.

¨ Previous experience in the banking or mortgage loan processing industry.

 

Working Environment / Physical Requirements/Activities:

 

General office environment; therefore, must have the ability to operate Company office machines/equipment with hands and the ability to use and type on computer keyboard.  Must also have the physical ability to use the telephone.  Must understand questions/concerns raised by parties involved, in person and over the telephone.  Must be able to read job-related documents.  Required sitting or standing for up to eight hours or until completion of assigned shift.  Required repetitive motion of hands and wrists.  Must have the physical ability to stoop, bend, and lift, push, pull or carry up to a maximum of fifty pounds (i.e., bags of currency and coin) up to five times per week.

 

 Arizona Business Bank is an equal opportunity employer.