Facilities Representative

The Facilities Services Representative will provide on-going support to the Facilities Department Shipping & Receiving, Mail, and Office Services tasks. Facilities Services Representatives will report to the Office Services Supervisor, based in our headquarters located in Watertown, Massachusetts.

Responsibilities may include, but are not limited to:


Process large volumes of incoming and outgoing mail

Sort and distribute daily mail deliveries

Track and distribute all courier and express packages

Assist with daily shipping and receiving tasks

Assist with day to day general office maintenance

Upkeep all office equipment (faxes, printers, copiers)

Keep all printers, faxes and copiers stocked with paper and toner

Stock all office supplies

Assist with asset management of all equipment and furniture

Move furniture/office equipment/ large boxes

Other duties as assigned

Qualifications
The Facilities Services Representative must be self-motivated, able to work well in a team and be willing/able to move heavy office equipment. In addition, (s)he must not only be willing, but also excited by the prospect of working in a fast-paced, often intense, rapidly expanding company. Thus skills/experience required should include:


Ability to work in a rotating shift environment

Valid MA Driver’s license and good driving history

Understanding of general office maintenance

Knowledge of postal mail classifications

Ability to lift 50 pounds

Strong Organizational Skills

High Attention to Detail

Strong Customer Skills

Proactive approach to daily responsibilities

Basic understanding of computer applications

Required of all employees of Facilities:
In addition to meeting the minimum criteria outlined above, all Facilities staff must possess the following skills/experiences/attributes:

Professional attitude – comfortable working in a corporate setting populated by diverse types of people and able to maintain poise and a sense of humor in stressful situations

Customer-service orientation – understanding that our fellow employees are our customers and deserve our attention and respect to enhance their productivity.

Vigilance for the safety and security of our co-workers

Foundational Competencies:
All athena employees must demonstrate the following:

Integrity- conducting business and personal transactions in a legal, ethical, fair and responsible manner as well as engendering trust, respect and loyalty from others;

Teaching- conveying knowledge, insights and expertise to others - using both formal and informal methods - to show employees the best way to tackle problems and achieve objectives;

Learning- passionately pursuing knowledge by showing a persistent and proactive interest in gaining new insights, as well as acquiring new skills and experiences based on professional needs or growth;

Team Work- placing the success of the team and company above personal achievement to help attain athenahealth’s corporate and social mission. This occurs by athenistas encouraging cooperation between team members, valuing others’ contributions, taking an active role in and sponsoring team activities and consulting with others, including cross-functional groups, on a wide variety of issues;

Adaptability- showing flexibility and the ability to cope when faced with changing conditions or diverse circumstances. It underscores the importance of staying positive and productive during periods of change or significant growth, and responding constructively to frustrations or obstacles while remaining continually focused and in alignment with the overall athenahealth mission, as well as the missions and goals of one’s department;

Communication skills- fluently expressing oneself by conveying information and opinions in a clear, open, professional and respectful manner in all oral and written communications with other athenistas, internal/external clients, payors and vendors.

Bases for Evaluation

The Facilities Representative will be evaluated as much on the performance of the team as the individual’s performance on discrete assignments and metrics.


S/He will receive an annual appraisal, including a 360 degree assessment, to review demonstrated level of foundational and job-specific competencies and achievement against job-specific business goals;

Compensation and Benefits

The Facilities Representative will be paid on a hourly basis, plus a potential annual bonus driven by the success of the Company, department and individual and determined at the discretion of management. Other benefits include:

Paid vacation and sick leave;

Paid holidays;

Health insurance;

Disability insurance;

Life insurance;

401(k) plan;

Gym membership program.

Please complete the online application.